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Rescue Program
Your BED|STÜs have weathered many miles with you, and the years of wear are starting to show. Now you've come to the all-too-familiar crossroads — do you toss them, or do you put them in the back of your closet where they will never see the light of day?
Let us make your decision much easier by introducing you to our brand new BED|STÜ Rescue Program. We have been testing and refining our repair facilities over the last two years, readying our team to provide you, our loyal patrons, the highest quality repair service and best craftsmanship in the industry. Our faithfulness to BED|STÜs manufacturing standards and creative origins are at the core of our repair and restoration techniques. The care we will take with your shoes, boots, bags, and accessories to bring them back to life is our greatest honor, and keeping them out of landfills is at the heart of our sustainable and carbon neutral philosophy.
All you have to do is what you’ve always hoped you could do — let us help rescue your favorite BED|STÜs and give them a brand new life.
Choose A Rescue Package

- New Outsoles/Bottoms
- New Heel Top Lifts
- New Sole Top Lifts
- New Sock Inserts
- Color Retouch
- Full Leather Conditioning
- Full Leather Reseal
- New Laces
- Repackaging (new box included)

- Zipper Repair/Replacement
- Strap Repair/Replacement
- Lining Repair/Replacement
- Hardware Repair/Replacement
- Lining Cleaning
- Color Retouch
- Full Leather Conditioning
- Full Leather Reseal
- Repackaging (dust bag included)

- New Outsoles
- New Heel Top Lift
- Zipper Repair/Replacement
- Strap Repair/Replacement
- Buckle Repair/Replacement
- Color Retouch
- Full Leather Conditioning
- Full Leather Reseal
- Repackaging (new box included)
The Process
Disclaimers & Notices
If you know that your items are over 5 years old AND/OR have been repaired by another repair shop, please submit a custom quote instead of selecting a package. If, after you've purchased a package and sent your items in for rescue, we deem them unrepairable, we will contact you to determine what you would like to do. We can return/ship the items back to you or recycle or donate them to keep them out of a landfill. Please note that certain items may not be eligible for retouching or refinishing to their original colors or finishes, such as our Tie Dyes or Lux Finishes. Feel free to contact us with the specifics of your items so that we can give you a better idea of what to expect. Please do not send your items in without choosing a package/service from the website and using the label provided to you to ship. We are not responsible for lost items shipped outside of the BED|STÜ Rescue Program.