Your BED|STÜ's have weathered many miles with you, and the years of wear are starting to show. Now you've come to the all-too-familiar crossroads — do you toss them, or do you put them in the back of your closet where they will never see the light of day?

How about a third option...

Welcome to Our Rescue Program

Keep your favorite items going for years to come by restoring them to their original condition by giving them to the same skilled craftsman who originally made them.

Our mission is to ensure our products can last a lifetime. And as part of that mission, we have spent years refining and testing ourselves to hit a higher and higher standard in repair and restoration techniques. There are many places that claim they can restore your products to their original condition, but all too often they outsource that work to another group who may or may not have the right parts and materials… not to mention the knowledge and skills.

We are the real deal. Our dedicated employees help ensure our product stay out of landfills and in your life for years to come.

The Process

Choose a Rescue Package

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Artisan Restoration

$175.00

• New Outsoles/Bottoms
• New Heel Top Lifts
• New Sole Top Lifts
• New Sock Inserts
• Color Retouch
• Full Leather Conditioning
• Full Leather Reseal
• New Laces
• Repackaging (new box included)

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Bag Restoration

$100.00

• Zipper Repair/Replacement
• Strap Repair/Replacement
• Lining Repair/Replacement
• Hardware Repair/Replacement
• Lining Cleaning
• Color Retouch
• Full Leather Conditioning
• Full Leather Reseal
• Repackaging (dust bag included)

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Sandal Restoration

$100.00

• New Outsoles
• New Heel Top Lift
• Zipper Repair/Replacement
• Strap Repair/Replacement
• Buckle Repair/Replacement
• Color Retouch
• Full Leather Conditioning
• Full Leather Reseal
• Repackaging (new box included)

Customer Reviews

Based on 19 reviews
79%
(15)
11%
(2)
5%
(1)
0%
(0)
5%
(1)
S
Sara B.
Blown Away!

I am blown away by how gorgeous my bag looks!! Thank you so much!!
Wow, Jessica, and you have been a big help too, thank you!

Hi there! Thank you so much for your kind words. We're thrilled to hear that you are blown away by the results of our Artisan Restoration service. We're glad we could help and we really appreciate your support. Thank you for choosing us!

M
Mary A.
ABSOLUTELY BEAUTIFUL AND PERFECT!!

I received Barra back today!
She is ABSOLUTELY BEAUTIFUL AND PERFECT!!
I cannot thank you all enough for all of your help with this transformation and the craftsman did AWESOME WORK!
I can’t wait to start using her.
Thank you again for the help in making this happen!
I am a Happy BedStu customer!!

We’re so thrilled to hear that your Barra is back with you and looking absolutely beautiful! Your excitement means the world to us, and I’ll be sure to pass your kind words along to our cobblers—they’ll be so proud to know their craftsmanship brought you this much joy.
Thank you for trusting us with your beloved piece and for being such a wonderful part of the BED|STÜ family. We’re so happy to hear you’re a proud and happy customer—that’s exactly why we do what we do!

J
Jan Smith
Fabulous results!

The restoration on my bag is unbelievable. My bag had broken threads, missing zipper, and worn out leather stitching. The bag looks brand new! The best part about this process is the communication. I appreciate Bed Stu reaching out, communicating with me, and notifying me where we were in the process. They have a customer for life! Absolutely worth $100.

Hi there! Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a fabulous experience with our Artisan Restoration service. It brings us so much joy to know that your bag looks brand new and that our communication throughout the process was appreciated. We are grateful to have you as a customer for life. Thank you for choosing us!

J
Joelle
Awesome!

So glad to have found the restoration program while hunting for a new purse exactly like the one I have. Absolutely would recommend for anyone who has a bag that has seen daily use and is getting ready for retirement. They were able to replace a zipper and the loops that the strap hooks to as well as giving it a deep clean and condition. Cheaper than a new bag, and I get to keep mine that’s already broken in just how I like it. Better for your wallet and the environment. They also kept me informed throughout the process so I knew what was going on. 10/10!

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our restoration program. Our team takes great pride in helping our customers keep their beloved items in top condition. Thank you for choosing us and for recommending us to others. We appreciate your support!

N
Nancy M
ARTISAN RESTORATION 2025

What an amazing transformation! My 12 year old BED|STU boots are like brand new after undergoing a complete makeover. The artisans that performed the restoration are so talented. I love my old boots that have been brought back to life. Thank you so much, they are beautiful!

Thank you so much for your kind words! We're thrilled to hear that you're happy with the restoration of your BED|STU boots. Our artisans take great pride in their work and we're so glad that their talent shines through in the transformation of your 12 year old boots. It's always a pleasure to bring old favorites back to life. Enjoy your beautiful boots!

Disclaimers & Notices

If you know that your items are over 5 years old AND/OR have been repaired by another repair shop, please be aware that we may not be able to repair your items using the same original parts; in these cases, we will use parts of equal or better quality. If, after you've purchased a package and sent your items in for rescue, we deem them unrepairable for any reason, we will contact you to determine what you would like to do. We can return/ship the items back to you or recycle or donate them to keep them out of a landfill. Please note that certain items may not be eligible for retouching or refinishing to their original colors or finishes, such as our Tie Dyes or Lux Finishes. Feel free to contact us with the specifics of your items so that we can give you a better idea of what to expect. Please do not send your items in without choosing a package/service from the website and using the label provided to you to ship. We are not responsible for lost items shipped outside of the BED|STU Rescue Program.

Frequently Asked Questions