Sandal Restoration

$100.00

There is nothing quite like warm summer weather that makes you want to slip on your Bed Stu sandals so you can stay light and cool. After a season or two, your soles, heels, buckles, and straps will need some attention, so we've designed a package specifically to restore your sandals to their former glory.

• New Outsoles
• New Heel Top Lift
• Zipper Repair/Replacement
• Strap Repair/Replacement
• Buckle Repair/Replacement
• Color Retouch
• Full Leather Conditioning
• Full Leather Reseal
• Repackaging (new box included)
Sandal Restoration

Sandal Restoration

$100.00
  • New Outsoles
  • New Heel Top Lift
  • Zipper Repair/Replacement
  • Strap Repair/Replacement
  • Buckle Repair/Replacement
  • Color Retouch
  • Full Leather Conditioning
  • Full Leather Reseal
  • Repackaging (new box included)
  • New Outsoles
  • New Heel Top Lift
  • Zipper Repair/Replacement
  • Strap Repair/Replacement
  • Buckle Repair/Replacement
  • Color Retouch
  • Full Leather Conditioning
  • Full Leather Reseal
  • Repackaging (new box included)

Frequently Asked Questions

  • Vegetable-tanned leather is made using a traditional tanning process that relies on plant-based tannins instead of synthetic chemicals. The result is leather with natural depth, subtle variation, and plenty of personality. It ages well, which is more than most of us can promise.

  • Yes, BED|STÜ does offer repairs for eligible shoes and bags. Please contact customer service or submit a repair request so our team can review your piece and share the available options.

  • We use plant-based dyes because they align with how we believe leather should be finished: with respect for the material, the maker, and the person who wears it. While plant-based dyes can be less predictable, that is exactly why we like them. Mixed in our own factory, they help us create rich, dimensional color while allowing the leather’s natural grain and markings to show through.

  • Because real leather should look and feel real. Every BED|STÜ piece is made with 100% vegetable-tanned leather, our own plant-based dyes, traditional construction techniques, and artisan hands, which means natural marks, color variation, and texture are not flaws. They are proof of the process.

    We choose the best materials and make things the harder way because we believe leather goods should have depth, soul, and a story that gets better with wear. Genuine, Unique, Imperfect is not just what we say. It is what happens when real things are made the right way.

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One-Of-A-Kind Finishes

Just as no two fingerprints are alike, each BED|STÜ product is distinct.

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No Harmful Chemicals

Chrome and formaldehyde-free, vegetable-tanned leather

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Responsibly Sourced

All of our products are made using sustainably sourced, all-natural materials

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Handmade

Each piece showcases true BED|STÜ craftsmanship and proudly reflects the diversity of its creators and wearers.

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Repairable

Keep your favorite items in top condition by restoring them. Have them repaired by the original craftsman.

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Carbon Neutral

We've teamed up with UPS in an effort to reduce carbon dioxide emitted into the atmosphere, reducing our carbon footprint.

Overall rating: 4.6507936 / 5 from 63 reviews.

AI Generated Review Summary

The Sandal Restoration package offers high-quality repair and restoration services, ensuring your sandals look great and feel new. The work performed by Bed Stu craftsmen is highly praised, and the customer service is outstanding. The restoration process includes new outsoles, heel top lift, zipper, strap, and buckle repairs, color retouch, and full leather conditioning.

Summary topics

  • Craftsmanship Quality (11%): Customers expressed satisfaction with the high quality work performed by Bed Stu craftsmen in the reviews.
  • Sandal Repair (11%): It was noted by customers that the repair option was great and they were very happy with it.
  • Sandal Restoration (17%): Many customers stated that the restoration was amazing and they were 100% happy with the product they received.
  • Customer Service (9%): It was highlighted by customers that the customer service provided was outstanding and top-notch.
  • Product Appearance (20%): Many customers remarked that the product "looks great" and "better than when originally purchased."

Review topics: ["look","customer service","leather","boots","pair","bag","restoration","service","shoes","work","repair","communication","wear","sandals","bed stu","purse","care","result","hope","use","experience"].

Review highlights

  • "Jesica at BED|STU was super helpful and supportive in restoring my bag back to perfect." — Elaine
  • "This has been a great service in every way and I'm happy as a clam to be wearing my favorite shoes again." — Matt Y.
  • "Appreciate this is an option as trying to find local shoe repair anymore is a challenge." — Traci C.

Reviews

Horrible! Please do not use!

"Horrible! Please do not use! And after I expressed my concerns about the issue with the restoration. I was told to send the shoes back, however they had no idea how long it will take to fix the shoes. I ask for at lease 50%of my money back and I was told they will give me some coupons. My shoes came back looking worse than they did when I sent them off."

— Catesha N. (1/5)

Impeccable restoration!

"I couldn't be happier with my restored Moon sandals. It is no exaggeration to say they look and feel like new. I also appreciate Jesica's moving with me through the process, an actual human being so helpful in letting me know what to expect and when. In this moment when so much of our world is so far from predictable, so compromised when it comes to quality work with human imprints, BED|STÜ is the real deal -- and, on a related note, I recently purchased one of their stunning handbags. Same impeccable quality materials and expert craftsmanship. Congratulations, BED|STÜ, wishing you continuing, abundant success. ~ Mary Ellen Bratu"

— Mary E. (5/5)

They look great! Sad to see bad reviews....

"Sent my sandals in and very happy with them! I didn't need the bottom soles worked on, just the color of leather restored and back strap shortened/replaced, both which were completed! Appreciate this is an option as trying to find local shoe repair anymore is a challenge."

— Traci C. (5/5)

Honestly, I was really disappointed

"Honestly, I was really disappointed with the outcome. I had the latch repaired but they my replaced it with a totally different latch. You can see where the old latch was. To spend $250 on the purse originally and another $100 to repair, I expected it would be repaired with the original latch. Not what as somewhat what was done. I’m so sad- I loved my bedstu purse and now am looking for something else. So disappointing!"

— Audrey D. (1/5)

I have loved my Bed

"I have loved my Bed Stu shoes for so long, and they were due for a refurbishing. I was so excited to learn of that program and sent them away for several months. When I received them back from the refurbishment, they were so tight that I could barely get my feet in them. After just 15 minutes of having them on untied, my feet were numb and I couldn’t walk. I have tried breaking them in slowly several times but it’s just not working. I am very sad. While they look beautiful, I can no longer wear them and I paid a lot of money to have them refurbished. My other two pair (not refurbished) fit just fine. I’m not sure what happened during process but I cannot recommend it to anyone."

— Kristine S. (1/5)

I cannot say enough wonderful

"I cannot say enough wonderful things about my experience with BED|STÜ’s restoration program! From start to finish, the communication was absolutely stellar. I felt like there was genuine personal care and attention given not only to me, but to my bag throughout the entire process. The craftsmanship is incredible. It’s obvious that so much skill, time, and attention to detail went into bringing my bag back to life while still preserving the character that made me love it in the first place. It’s rare to find a company that stands behind its products in such a personal and meaningful way. The level of care, communication, and craftsmanship completely exceeded my expectations. I was already a BED|STÜ fan, but this experience made me an even bigger one. Absolutely exceptional!"

— Samantha M. (5/5)

Was completely unhappy with the

"Was completely unhappy with the restoration. The distressed wear was polished. Somehow there was no record of my written request, with photos, not to polish. The stitching on the boot was done with white thread. And the size was different. The boot was tighter. And the inner leather flap that covers the zipper was creased in a way that exposed the zipper, irritating my ankle and making the boot uncomfortable. For the time it took, and the investment, I was completely dismayed and haven't eitn the boots since."

— Jennifer f. (1/5)

If it were possible to

"If it were possible to give seven or eight stars on my experience having my Hawkeye bag lovingly restored at BED|STÜ, I would do so. Everyone was extremely kind and professional, advising me every step of the way. I would especially like to thank Jesica, who went the extra mile to make sure all went well . . . and it did, thanks to her! B-R-A-V-O everyone !"

— Michael C. (5/5)

I sent my handbag in

"I sent my handbag in for repair of the magnet closure. My handbag came back in brand new condition. It is beautiful! I’m so appreciative of this service that BED|Stu offers!!"

— Kortney N. (5/5)

Cheshire boot restoration

"There are not words for how amazing this process has been from start to finish. I own so many shoes and hand bags by Bedstu but this was my first restoration of a much loved pair of boots. They look stunning, like brand new. I've owned these boots for over 10 years and they now easily have another 10 years or more."

— Laura N. (5/5)

Q&A