Shipping policy

SHIPPING: 

BED|STÜ offers FREE UPS Ground shipping within the contiguous United States on all orders $149 and up! 

Expedited shipping (UPS 2-Day Air) is available for purchase at checkout, except when possible delays are expected. * 

We work hard to ensure your order is processed and shipped as soon as possible. Excluding noted exceptions such as holidays, our typical order processing cutoff is 1:00 pm CST, Monday – Friday for all shipping options. Please note that orders containing customizable products (including bag studio items) may take additional processing time. 

Listed below are estimated delivery times and other disclaimers: 

  • UPS Ground: Please allow 5-7 business days for delivery.
  • UPS 2-Day Air: Please allow 2 full business days for delivery after your order is processed. 2-Day orders for in-stock items are generally processed the same day, if received before 1:00 pm CST. *
  • Shipping times (including 2-Day shipping) do not include weekends. Currently, we are not able to offer weekend delivery.
  • Orders for in-stock items placed on Friday after 1:00 pm CST and over the weekend will generally process on the next business day, which excludes observed holidays and other noted exceptions. **
  • When your order has been shipped, you will receive an email confirmation with your UPS tracking number.
  • Unfortunately, we do not have international shipping enabled on our brand new website at this time. We have stressed to our technical team how important this feature is, and they have assured us they are working on getting it added, but we do not have an estimate at this time for when international shipping will be available again. We apologize for the inconvenience.
  • Currently, we are not able to ship to APO/FPO/DPO addresses.

* We cannot guarantee delivery times once items leave our facility, and delays may be caused by factors outside of our control. Delivery times for all shipping options may vary based on conditions such as holiday courier delays, inclement weather, natural disasters, and/or other extenuating circumstances. 

** We observe a standard holiday closure schedule, including (but not limited to): Christmas Day, New Year’s Day, Memorial Day, July 4th, Labor Day, and Thanksgiving. Holidays may be observed on weekdays if they fall on a Saturday or Sunday.