Payments and Shipping
Payment is accepted in US dollars (US$) only. We accept all major credit cards, including Visa, Mastercard, American Express, Discover, and PayPal. We are unable to verify credit cards orders drawn from international banks or international billing addresses at this time. Upon completion of your order request, your credit card will be authorized for the full amount of your order. Funds will be withdrawn from your account once the item has shipped. If an item is unavailable to ship immediately, the amount authorized for that item will be released within 48 hours.
Debit card purchasers - please note that your purchase will draw funds from your account immediately.
Sales tax will be collected when shipping orders to California. Sales taxes are calculated based on your ship to address. Applicable taxes will be added to your purchase and shown at the order summary screen during the checkout process. For any return or exchange all taxes will be credited as well.
Free Ground Shipping is available on all orders in the continental US. Orders are shipped via UPS Monday through Friday, excluding holidays. All orders received by 1:00pm PST Monday through Friday (excluding holidays) with a premium shipping option will be shipped out the same day. At this time, we can only take orders for mailing addresses for those in the United States.
Orders shipping to Hawaii or Alaska must ship via 2 Day Air. Unfortunately, ground and overnight shipping is not available to these destinations. Currently we are not able to ship to APO/FPO/DPO addresses.
We currently offer three shipping options:
1. UPS Standard Ground (Free) - Delivery in 4 to 10 business days after processing
2. UPS 2 Day Air (Based on weight and destination) - Delivery in 2 business days after processing
3. UPS Next Day Air (Based on weight and destination) – Delivery on the next business day after processing
CANCELLATIONS OR BACKORDERS
Based on availability, we may be unable to fulfill an ordered item. Our customer service department will send an e-mail indicating that the item is not available and will be cancelled. Within 48 hours the authorized amount for that item will be released.
Note: Based on your credit card issuing bank policies and procedures, fund availability and other transactions may not be immediately reflected on your bank statement or online account.
ERRORS & INACCURACIES
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website be completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any such errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.