Returns and Exchanges
We accept returns or exchanges on unworn merchandise for up to 30 days from the shipping date. Any merchandise received outside of the 30 day return window will be returned to the customer at their expense. We only accept returns and exchanges from our E-Commerce website. Merchandise purchased from other retailers must be returned to the original place of purchase.
To return an item, simply mail that item back to us with the completed Return/Exchange form that you received with your original package. Upon inspection, credit will be refunded in the form of your original method of payment and will include any taxes paid. Refunds of merchandise to your credit card may take up to two billing cycles to appear on your credit card statement.
To ensure that your return or exchange is processed accurately and in a timely manner, your return shipment should be in its original condition, in the original box, and with the completed form enclosed. Do not use the shoebox as your shipping box. Cover or remove any original mailing address label or carrier barcodes from the packaging.
To exchange an item, simply mail that item back to us with the completed Return/Exchange form that you received with your original package. On the Return/Exchange form, tell us how we can correct your purchase and we will exchange it and send it back to you with no shipping charge to you. PLEASE NOTE: If the requested exchange is not available, we will contact you for an alternative item or return your purchase per our Return Policy.
Returns and exchanges are to be mailed to the following address:
Evolutions Footwear/Web Return
300 South Lewis Road, Suite N
Camarillo, CA 93012
Shipping and handling charges for returns are the responsibility of the client and are nonrefundable. We recommend you return the package using an insured shipping method. This will provide recourse should something happen to your package. We do not accept responsibility for packages we do not ship ourselves. Please keep the tracking details for your records.
If you have any questions, don't hesitate to CONTACT US.